Never leave something for tomorrow that can be done today.
An accountant by training, Larry Weltman serves as a Customer Service Representative for AccessEasyFunds Limited (AEF), an Ontario-based firm that provides commission advances at affordable prices to Canadian real estate agents and brokers. Larry is also the founder of Weltman Consulting, a firm that specializes in strategic planning, administration management consulting, and marketing consulting for Canadian real estate professionals.
Larry is committed to providing quality customer service to all of his clients and is especially passionate about helping independent real estate agents succeed in the industry. Larry works hard to keep up-to-date on the latest trends of every aspect of the real estate industry,across Canada. In his spare time, he enjoys spending time with his family, staying fit, and following European Soccer.
Where did the idea for AccessEasyFunds come from?
The idea came from my family. My mother was in real estate for many years. Coming from a financial accounting background, we were looking for ways to help realtors. From there, our service of providing commission advances to realtors, and the concept behind it, grew.
What does your typical day look like and how do you make it productive?
Because we handle a large volume of customers, a typical day involves processing commission advance transactions for our customers, as well as opening new accounts. This also involves working with the needs of our customers and putting their needs first.
One of the ways to make our time productive is to have a strong system. AccessEasyFunds has developed a unique, state-of-the-art technology system that allows us to service a large volume of transactions effortlessly. That means, in turn, our team can spend more time speaking to our customers and working to solve their needs and concerns.
How do you bring ideas to life?
We’re in a market that is constantly changing. One concept that doesn’t change is that realtors need our services. But we have to always be innovative as to how we can best service them. Every team member at AccessEasyFunds, in one way or another, is directly connected to our customers and we make a point to continually understand the changes in our customers’ needs and the changes in their markets, so we can remain innovative.
What’s one trend that excites you?
Technology and the ability to adapt that technology to our market.
What is one habit of yours that makes you more productive as an entrepreneur?
Never leaving something for tomorrow that can be done today.
What advice would you give your younger self?
Tell us something that’s true that almost nobody agrees with you on.
Direct communication is better than email.
As an entrepreneur, what is the one thing you do over and over and recommend everyone else do?
You have to constantly be planning and understanding your markets. You also have to continually understand your strengths and weaknesses and capitalize and work on them.
What is one strategy that has helped you grow your business?
CUSTOMER SERVICE! Understanding what your customers really need. Sweet talking your customers is not necessary, if you understand their needs. At AccessEasyFunds, we constantly re-engineer our service based on what our customers need. Our customers do need money and we provide money. But this also requires an understanding of why they need money and what types of deals they need money for, and making sure that when you’re doing your business, you’re understanding their business.
What is one failure you had as an entrepreneur, and how did you overcome it?
Too quick to embrace new technologies, rather than first understanding how it will help service our customer base.
What is one business idea that you’re willing to give away to our readers?
In today’s digital age a lot of consumers and business are susceptible to cyber security. Finding a way to overcome this at both a consumer and business level without interrupting the way they operate would have high market potential.
What is the best $100 you recently spent? What and why?
Purchasing Tom Brady’s The TB12 Method: How to Achieve a Lifetime of Sustained Peak Performance book. It’s a great motivator.
What is one piece of software or a web service that helps you be productive? How do you use it?
That would be AccessEasyFunds’ proprietary software that runs our operations. Without this software we would not be nearly as productive; nor would we be able to hand the volume of transactions that we do.
What is the one book that you recommend our community should read and why?
Any book that motivates you.
What is your favorite quote?
Don’t leave something for tomorrow that can be done today.
– As always, remember the golden rule: don’t leave something to tomorrow that can be done today.
– Embrace new technology, but first have a clear understanding of how it will help deliver service to your clients and their needs.
– Innovation isn’t simply relegated to tech. Innovation also means understanding how your markets are changing and proactively adapting to those changes.
Larry Weltman on Facebook: https://www.facebook.com/larryweltmanAEF/
Larry Weltman on Twitter: https://twitter.com/larryweltman?lang=en
Larry Weltman on LinkedIn: https://ca.linkedin.com/in/larryweltman
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