Mubashir Hanif is the Founder and CEO of TechMatter, a global health tech company headquartered in California, USA. With over a decade of experience in sales and strategic leadership, Mubashir has transformed TechMatter into a thriving technology and service provider at the forefront of healthcare innovation.
TechMatter offers a full suite of healthcare technology services including Revenue Cycle Management (RCM), Medical Billing, Telehealth Support, Credentialing, Eligibility Verification, Prior Authorization, Virtual Assistance, and Digital Transformation. The company also develops and deploys in-house health tech software, including EHR, Practice Management, Medical Billing Portals, and Mobile Apps designed to help providers streamline operations and improve care delivery.
Under Mubashir’s leadership, TechMatter recently acquired DoctorPapers, a move that strategically expanded its healthcare RCM footprint and solidified its presence in the health tech ecosystem. The acquisition highlights TechMatter’s commitment to integrating technology, data, and compliance to solve the most pressing challenges in healthcare administration.
With a team of over 600 employees worldwide, TechMatter serves clients across multiple time zones with a client-first approach rooted in transparency, efficiency, and long-term partnership. Mubashir is known for his leadership philosophy of “give to get”, fostering a people-centric culture that prioritizes empowerment, fairness, and consistency across teams.
A Chartered Certified Accountant (ACCA) by qualification, Mubashir blends analytical rigor with a deep-rooted passion for entrepreneurship and innovation. He believes that technology, when used responsibly, can eliminate inefficiencies in healthcare and bring human-centered solutions to the forefront.
TechMatter continues to grow year over year. As CEO, Mubashir remains focused on scaling the company sustainably, embracing AI-driven innovation, and driving measurable impact across the healthcare continuum.
What is your typical day, and how do you make it productive?
My day starts quite routinely: a bit of quiet time, a shower, breakfast, and then I jump into work. But the real productivity comes from how I structure my time. I divide my tasks into small, focused segments and try to minimize distractions. I also engage in a bit of self-talk throughout the day to stay grounded and alert. It’s less about being busy and more about being deliberate with my time and energy.
How do you bring ideas to life?
It always starts with obsession. When an idea comes to me, I don’t sleep on it; I dissect it, explore its potential, and keep thinking it through from different angles. Brainstorming is a big part of the process, but so is relentless execution. I involve the right people, build a strategy around it, and don’t stop until I’ve tested it in the real world. The goal is to move fast while staying thoughtful.
What’s one trend that excites you?
AI excites me more than anything right now. It’s powerful, unpredictable, and transformative, especially in our industry. I genuinely believe that one intelligent system could replace the work of a thousand people in the next five years. That’s not something to fear; it’s something to prepare for. If we can stay ahead of the curve, AI won’t just support our work, it will redefine it.
What is one habit that helps you be productive?
For me, it’s the habit of manifesting and visualizing. I spend time imagining where I want to be and what I want to build. It keeps me anchored and sharp. Once I have a picture of the future in my head, I obsess over it and work backwards to figure out how to make it real. That kind of mental discipline has been key to staying productive and purpose-driven.
What advice would you give your younger self?
I’d tell my younger self to always stay fair and just, even when the situation tempts you to compromise. In business and in life, your values are what guide your decisions when things get tough. I’ve learned that shortcuts may offer speed, but they rarely offer sustainability. Stick to the process, trust your gut, and don’t let fear talk you out of your potential.
Tell us something you believe almost nobody agrees with you.
I genuinely believe that within the next five years, not decades, a single AI system will be capable of doing the job of a thousand people. Most people I share this with think it’s far-fetched or something we might see in fifty years, not five. But they’re underestimating the speed at which AI is evolving and being deployed. I’ve seen firsthand how quickly automation and intelligent tools are scaling in healthcare tech. This isn’t some distant possibility. It’s already starting. The bigger question is: are we ready for it? Because if we’re not, we’ll get left behind. The world is shifting faster than ever, and the companies that embrace this now will lead tomorrow.
What is the one thing you repeatedly do and recommend everyone else do?
One thing I always come back to is the importance of taking care of your health and mindset. That means eating well, staying active, and taking breaks to reset. Stress and burnout are silent killers in business. If you don’t protect your energy, you can’t perform at your best. It’s simple advice, but I live by it, and I recommend others take it seriously too.
When you feel overwhelmed or unfocused, what do you do?
I book a flight. It might sound impulsive, but for me, physical distance gives mental clarity. When I feel mentally stuck or drained, I don’t wait around for inspiration to show up. I change my environment. Traveling, even for a couple of days, helps me reset my perspective, disconnect from the noise, and reconnect with what matters. Sometimes the best solutions come to you when you’re not actively searching. And a new place, new people, or even a window seat on a plane can be just what you need to see things differently.
What is one strategy that has helped you grow your business or advance in your career?
Market analysis has always been central to how we scale. I’m a numbers guy at heart, so we constantly evaluate what’s working, what’s not, and how to pivot. That kind of constant recalibration, paired with an obsession for sales and customer behavior, helped us survive the tough early years and keep growing. Passion is great, but data-driven decisions are what keep you in the game long-term.
What is one failure in your career, how did you overcome it, and what lessons did you take away from it?
One of the most defining failures of my journey happened in the early stages of building TechMatter. I invested heavily, financially, emotionally, and mentally, and for a while, it felt like it was all slipping through my fingers. We burned through a lot of capital and saw minimal returns. It was a brutal phase. I had moments where I questioned if I made the right call, but I never let those doubts take control. I pushed through the fear, reassessed our strategy, and doubled down on what I knew best — sales, relationships, and team building. Slowly, things started turning around. The biggest lesson? There’s no success without pain. You can’t shortcut your way around it. You learn who you are in failure, and if you keep going, failure becomes your foundation.
What is one business idea you’re willing to give away to our readers?
If I had to give one idea away, it would be this: invest in health tech powered by adaptive AI. The industry is ripe for disruption, and there’s so much room to build solutions that actually respond to patients and providers in real-time. You don’t have to reinvent the wheel; just identify where the system is broken and bring smart, AI-powered fixes to the table.
What is one piece of software that helps you be productive? How do you use it?
It might sound basic, but Salesforce and similar CRM tools have been game-changers. They help me track client journeys, manage pipelines, and keep teams aligned across different departments. For someone like me who juggles a lot, having one platform to manage communication and performance makes a huge difference.
What is the best $100 you recently spent?
The best $100 I spent recently was on a World Cup souvenir. It wasn’t a business expense, but it reminded me of the value of collecting moments and memories. Sometimes, small things like that keep you connected to what you love outside of work, and that balance is everything.
Do you have a favorite book or podcast from which you’ve received much value?
I’ve always been drawn to stories about risk, ambition, and resilience. Too Big to Fail was one of the first books that really gave me perspective on leadership under pressure. I also enjoyed The Wolf of Wall Street, not for the lifestyle, but for the lessons in sales, psychology, and influence. Both gave me insight into the highs and lows of business.
What’s a movie or series you recently enjoyed and why?
Breaking Bad is one that sticks with me. It’s intense, layered, and deeply psychological. What I love most about it is how it shows the consequences of choice, about how one decision can spiral into something much bigger. It’s entertainment, but it’s also a study in leadership, strategy, and survival.
Key learnings:
- Successful entrepreneurship requires obsession with execution, a deep belief in one’s vision, and the mental resilience to endure early-stage financial setbacks.
- Driving sustainable business growth demands continuous market analysis, investing in customer trust, and building a strong internal culture through empowerment and employee retention.
- Embracing disruptive trends like AI and adapting quickly to emerging technologies in health tech are essential strategies for staying competitive in a rapidly evolving industry.
- Productivity is rooted in clarity of thought, achieved by minimizing distractions, visualizing goals, and occasionally stepping away, even by traveling, to regain focus and perspective.
- Leading with transparency, fairness, and a long-term mindset helps build a company culture that inspires loyalty, nurtures leadership, and fuels scalable innovation across teams.