Terra Ziolkowski is a dental assistant based in Miami, Florida, who has built her career through consistency, care, and a strong sense of purpose. From the beginning, she was drawn to work that allowed her to help people in a practical and personal way. Dentistry offered that balance, combining hands-on skill with daily human connection.
Early in her career, Terra focused on mastering the fundamentals. She learned patient preparation, instrument sterilization, chair-side assistance, and office coordination. These early experiences shaped how she works today. She believes that small details matter and that smooth systems create calmer spaces for patients and staff alike.
As her experience grew, Terra became known for her steady presence and thoughtful communication. She takes time to explain procedures and answer questions, helping patients feel informed and at ease. Education plays a central role in her work. She encourages preventative care and shares simple habits that support long-term oral health.
Terra also stays current with dental tools and best practices, guided by curiosity and a desire to improve outcomes. Outside the office, she leads an active, balanced lifestyle. She enjoys running along Miami’s coastal paths, practicing yoga, and exploring the city’s art and food scenes.
Giving back is important to her. Through community health initiatives, she shares dental knowledge with children and underserved groups. Whether in the clinic or the community, Terra brings warmth, reliability, and quiet leadership to everything she does.
What is your typical day, and how do you make it productive?
My day usually starts early. I like having quiet time before work. I go for a short run along the coast or do yoga at home. That movement helps me think clearly. At the dental office, productivity starts with preparation. I review the schedule, check patient notes, and carefully set up rooms. During the day, I focus on one patient at a time. I don’t rush conversations. I’ve learned that when patients feel calm, procedures go smoother and the whole day stays on track.
How do you bring ideas to life?
I pay attention to small problems. For example, I noticed patients were anxious because they didn’t know what the tools were for. I started explaining each step in simple language. That idea didn’t need approval or a meeting. I just tried it. When something works, I repeat it and share it with the team.
What’s one trend that excites you?
I’m excited about better patient education tools. Digital charts and visual explanations help people understand their oral health. When patients see what’s happening, they care more about prevention.
What is one habit that helps you be productive?
Writing things down. I keep a simple notebook at work. I jot down reminders, patterns I notice, and ideas to improve workflows. It clears my head.
What advice would you give your younger self?
I would say don’t underestimate basic skills. Learning how to clean, prep, and communicate well matters more than trying to stand out too fast.
Tell us something you believe almost nobody agrees with you on?
I think explaining things slowly saves time. Many people think speed equals efficiency. I’ve found the opposite is true in healthcare.
What is the one thing you repeatedly do and recommend everyone else do?
I ask patients if they have questions even when they seem quiet. Often, they do. They just don’t know how to ask.
When you feel overwhelmed or unfocused, what do you do?
I step outside if I can. Even a few deep breaths help. After work, running or yoga helps reset my mind.
What is one strategy that has helped you grow your business or advance in your career?
Reliability. I show up prepared and calm every day. Dentists and coworkers trust me with more responsibility because they know I’m consistent.
What is one failure in your career, how did you overcome it, and what lessons did you take away from it?
Early on, I tried to do everything myself. I burned out. I learned to ask for help and communicate better with my team.
What is one business idea you’re willing to give away to our readers?
Offer short dental education sessions at schools or community centers. Simple talks build trust and long-term patient relationships.
What is one piece of software that helps you be productive? How do you use it?
Dental practice management software. I use it to track patient history and scheduling so nothing gets missed.
Do you have a favorite book or podcast you’ve gotten a ton of value from and why?
I enjoy the podcast The Daily. It helps me stay informed and think beyond my routine.
What’s a movie or series you recently enjoyed and why?
I liked Chef. It’s about passion, simplicity, and starting fresh. That message resonated with me.
Key learnings
- Clear communication reduces stress and improves outcomes in patient-centered work.
- Small operational improvements can create a lasting impact when applied consistently.
- Education builds trust and confidence in both professional and community settings.
- Reliability and calm leadership lead to long-term career growth.