Zain Andani is the Managing Director for Fatemah Nurseries. Located in London, England, Zain is responsible for handling the finances for all of their branches across the U.K. There are two more sister companies called Fatemah Properties LTD and Fatemah Investments LTD. Both companies are managed by Zain’s father and himself. The companies are used to purchase assets, make investments, and help in expansion processes as well.
A graduate of Portsmouth University with a 1st class Honors BA in International Finance & Banking, Zain plans to continue to expand the current family businesses into powerhouses in their industry. Beyond his main duties Zain uses much of his spare time to learning further about investing and how the markets operate as well as getting involved with volunteer and charity work with his local community as well as communities across the U.K.
Where did the idea for Fatemah Nurses come from?
Fatemah Nurseries is an established company majored by my parents for three decades; the idea originated from his father’s plans. Our family has always been heavily invested in family and charity work with children, so part of this originated from that.
Fatemah Investment LTD and Fatemah Properties LTD was an idea that was developed by Zain and his father to allow the company to diversify into further projects such as Properties currently owned across the UK and abroad in countries such as India and Qatar.
What does your typical day look like and how do you make it productive?
My typical day starts off with a 5am rise, going for a morning run to get the mind fit and ready for the day. Thereafter heading into the office where some work abroad is done through phone calls in the car. When reaching the office, I start off my day by briefing my team and supporting them by approaching them on a one-to-one basis to support them in any issues they may be facing and organizing my team, for the productivity of the companies. The day continues to satisfy the needs of my clientele through a range of mediums which include Zoom, phone calls, emails, and small meetings. This is to strive to the best customer satisfaction and maintaining the high service provided in an outstanding as business that we are. I also look at different strategies to improve the current standing of the business and looking for ways to keep diversifying and growing in all aspects.
How do you bring ideas to life?
Ideas are brought to life through light bulb moments but also through standard practices of listening and taking feedback on board; this can be through targeting the right market, connecting with corporates, getting into the mind of my clientele as well as being open to new directions and ideas.
What’s one trend that excites you?
The charm of new initiate and challenge for the next day.
What is one habit of yours that makes you more productive as an entrepreneur?
Having the drive to being able to overcome obstacles and challenges come what may, as well as taking on critique to improve myself as a person.
What advice would you give your younger self?
To believe in myself more and invest his time in people who want to see me grow and do better.
Tell us something that’s true that almost nobody agrees with you on.
Gut instinct in certain business affairs. I try not to overthink too many decisions and while research is very important in decision making, I find that a lot of the best decision making comes from trusting your gut.
As an entrepreneur, what is the one thing you do over and over and recommend everyone else do?
Aim high, the sky is the limit, there are always ups and downs in life and in business learn to create a fine balance, look after your mental well-being.
What is one strategy that has helped you grow your business?
Focusing our goals on customer satisfaction. A businesses main goal is to be successful and generate revenue and normally those numbers are what deems a business to be successful. We decided to take some time to base our success off of the satisfaction of our customers and this helped us to gain new perspective and generate new business ideas.
What is one failure you had as an entrepreneur, and how did you overcome it?
Gut instinct does not always pay off sometimes you have to weigh up the risks practically – learnt to take on a more practical decision in certain areas and taking advise from a panel of trusted advisors.
What is one business idea that you’re willing to give away to our readers?
If someone decides to open up a day care business, then the idea who should be about customer satisfaction and quality and not quantity by creating a chain without the service and resources. The focus should be on turning the business name into a successful brand.
What is the best $100 you recently spent? What and why?
Ingredients for children to create their own Easter baskets as a takeaway present home of their own creation (Easter chocolate nests).
What is one piece of software or a web service that helps you be productive?
Our company website. It is a domain used for contact to customers to be able to contact us and ask about our service and leave feedback and suggestions on what they feel can be considered as an improvement or thanking us for our services showing their customer loyalty.
What is the one book that you recommend our community should read and why?
The Secret by Rhonda Byrne; how positive energy within the world can be manifested to turn dreams into reality – used by manifesting positive energy to allow the fruits to grown in my business garden.
What is your favorite quote?
“The first one gets the oyster; the second one gets the shell.”
- Focus on your personal and career growth.
- Trust your gut.
- Be an industry leader.
- In business, place importance on customer satisfaction
Steve (Stefan) Junge hails from Germany and helps with the day-to-day publishing of interviews on IdeaMensch. While he and Mario don’t share a favorite soccer club, their enthusiasm to help entrepreneurs is a shared passion.