E-commerce sounds simple. Sell stuff online. But anyone who’s actually done it knows the truth. It’s logistics and marketing and customer service and technology and inventory management all happening at once. The founders in this section have built the companies and tools that make it work.
These interviews cover every angle of online commerce. Direct-to-consumer brands. Marketplaces. Shopify apps. Payment solutions. Fulfillment. The conversion optimization rabbit hole that you can fall into and never come out of. And the customer experience side, because in e-commerce, the experience is the brand.
The founders here are candid about what’s hard. Returns. Shipping costs. The Amazon question. Building customer loyalty when switching costs are zero and the next competitor is one search away. These are real problems, and the conversations here offer real perspective on solving them.
You’ll find insights on product-market fit for physical goods, digital marketing for e-commerce, subscription models, international expansion, and the art of turning first-time buyers into repeat customers. Whether you’re launching your first online store or scaling an existing one, these founders have been where you are.
Don’t be afraid to ask questions. That goes for learning about new topics, finding new opportunities, connecting with new people, and so on. If you don’t ask, the answer is…
Meet Matthew Multerer – Co-Founder and CEO of Finespun Clothing
Your passion is not something you have to figure out. It is not a eureka moment, but something that you have to develop and nurture. Farnoush Mirmoeini is the Co-Founder…
Coach, delegate, empower and let go, especially when it comes to operational and executional stuff. Italian born, Federico has spent most of his adult life in London. His career…
Learn continuously. Never stop. Focus on what you are good at and either strengthen or leverage your weakness. Will Moffett is an entrepreneur at heart, and co-Founder at UpFund.io, one…
I pay attention. I listen. I don’t just hear. I really listen when people are talking to me. Not only does it make me more productive but it also helps…
Entrepreneurs tend to measure success in terms of busy-ness and hours worked, but some of the best ideas come when you stop grinding and sit with your thoughts. BANGS are…
I believe in making the best decision that I can make with the information I have and then moving on. Hamilton Perkins is the founder and President of Hamilton Perkins…
Meet Hamilton Perkins – Founder and President of Hamilton Perkins Collection
I would start sooner. I would take more risk in my early twenties and fail much more. Twill is a small startup company located in Albany, NY, we can be…
Listen to your team. Kostis Mamassis is the founder and CEO of Megaventory, a super light and simple web-based ERP application used by organizations and businesses to manage inventory, manufacturing,…
I don’t focus on perfection because the idea of it can actually detract from what you are doing John Rampton is Co-Founder and CEO of Due, an online invoicing…
I often find the hardest part of being productive is re-starting. I try to quit right in the middle of something exciting so that I’m energized to pick it right…
Always put the customer first. These days everyone is in a rush, but if you take just a moment of your time to make someone feel important the rewards will…