E-commerce sounds simple. Sell stuff online. But anyone who’s actually done it knows the truth. It’s logistics and marketing and customer service and technology and inventory management all happening at once. The founders in this section have built the companies and tools that make it work.
These interviews cover every angle of online commerce. Direct-to-consumer brands. Marketplaces. Shopify apps. Payment solutions. Fulfillment. The conversion optimization rabbit hole that you can fall into and never come out of. And the customer experience side, because in e-commerce, the experience is the brand.
The founders here are candid about what’s hard. Returns. Shipping costs. The Amazon question. Building customer loyalty when switching costs are zero and the next competitor is one search away. These are real problems, and the conversations here offer real perspective on solving them.
You’ll find insights on product-market fit for physical goods, digital marketing for e-commerce, subscription models, international expansion, and the art of turning first-time buyers into repeat customers. Whether you’re launching your first online store or scaling an existing one, these founders have been where you are.
[quote style=”boxed”]I continually read about and establish best practices as well as read biographies of other entrepreneurs and business people to understand their mindset.[/quote] Whether riding his road bike along…
[quote style=”boxed”]I would highly recommend if you own a business that you are aware of the true power of social media. TechPayout has been profitable through social media even before we launched…
[quote style=”boxed”]Listen more. There are so many smart people in this world who can help you generate new ideas, solve problems, see possibilities.[/quote] Jill Shah is the Founder and CEO…
[quote style=”boxed”]I find the hardest thing in life is to find a good work to life balance. Too much of one and not enough of the other is a bad…
[quote style=”boxed”]You can quickly get left behind with the slow-moving education system, so find current and up-to-date experts in your field and get the training you need from them.[/quote] Jordan…
[quote style=”boxed”]Walk into work tomorrow and hand in your two-week notice. Leaving behind the comfort and safety of a steady job will force you to grow in ways you never…
[quote style=”boxed”]My wife and I have agreed that I am not allowed to work on more than three projects of any kind at one time. I have found this narrowing…
[quote style=”boxed”]Build a business to solve a problem. Every time you get stuck on a decision, ask yourself, “How does this idea help us to solve the problem that the…
[quote style=”boxed”]I wouldn’t want to start again. I’ve gotten where I am today from my experiences. When I was 17, I began my journey of building a business from the…
[quote style=”boxed”]Network. Connect. Help others. This has led me to become good friends with a number of people I met online; they have become real-life friends and have been so…
[quote style=”boxed”]I use one of the old-school yellow notepads. That always does the trick for me. I don’t think there is a more effective way to communicate your thoughts and…
[quote style=”boxed”]I think it’s best to start small and grow slowly, rather than trying to grow as quickly as possible.[/quote] In 1999, at the age of 24, Tony Hsieh (pronounced…